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Make Data-Driven Hiring Decisions with Comprehensive Applicant Report

Easy-to-read reports let you quickly review applicant recommendations or drill down into an applicant’s detailed skills. Our reports improve applicant evaluation, decision-making, and hiring accuracy. The benefits contribute to more efficient and effective contact center hiring.

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Applicant Reports

Key Features

  • Summary Report An at-a-glance summary helps you identify applicants that match the job requirements best. Sort applicants based on their fit with your job(s) and then drill down into the details to learn more about the applicant’s specific strengths.
  • Drill-Down Report Our drill-down report gives you a comprehensive understanding of each applicant’s qualifications, strengths, and areas for improvement. The information gives you the insight you need to make data-driven hiring decisions.
  • Objective Evaluation The reports describe the applicant’s performance on the assigned tests, accurately summarizing the person’s job-relevant skills and capabilities.
  • Data-Driven Approach These reports reflect a data-driven hiring approach. Analyze the feedback to see applicants’ patterns, trends, and common strengths or weaknesses. We draw on these data to continually improve the hiring process and refine evaluation criteria.

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