Release your contact center’s potential with Intelliante’s performance-based assessments and AI-driven automation. Experience unmatched speed, accuracy, and fairness with our contact center hiring solutions.Learn More
Powerful features and smart automation maximize hiring process efficiency and accuracy. Explore the unique advantages of Intelliante’s talent assessment solutions.
Create engaging, performance-driven applicant experiences that reflect your company’s values. Choose contact-center-specific assessments that let job applicants showcase their talents and provide valuable insights that improve decision-making.
Customize a targeted talent assessment process to align with your company and job specifications. Our expert guidance enables you to select the critical tests relevant to your roles, ensuring you measure what truly counts. Infuse your brand identity, including colors, logo, and messaging, to craft an immersive and distinctive experience that gains applicants' enthusiasm.
Empower your contact center agent applicants with our performance-driven talent assessment solutions. Our skills-based tests provide a platform for applicants to showcase their abilities. Gain valuable insights into an applicant's aptitude for applying training in effectively managing processes, technology, and customer interactions.
At Intelliante, we excel at eliminating distractions that hinder hiring precision. Our robust closed-loop data analytics system uncovers and resolves blindspots swiftly, improving decision-making capabilities. Experience real-time scoreboards that transparently display our solution's performance, ensuring you're always informed about its effectiveness.
Intelliante’s latest articles provide valuable insights and expertise on various topics, including hiring, talent assessment, contact centers, leadership, training, and essential key performance indicators (KPIs).
Contact Center representatives must go above and beyond to ensure customer satisfaction. Our research-driven hiring guide: Part 1 helps you know what call center skills are important for a great customer experience.
Employees resigning en masse, 4.5 million people quit in November 2021, has left companies scrambling to fill jobs, an event referred to as the Great Resignation. It’s a convenient corporate-self-serving description because it implies a worker-driven search for greener pastures, similar to the wildebeest migration that inspired it.